Mangu’s Shoe Clinic
Author: Dr. K. S. Kang
Though his name was Mangal Ram but he was known in the neighbourhood and the town as Mangu and whenever any mail came by his original it was usually sent back saying that no such person by the name of Mangal Ram lived at that address given in the mail. One day even his money order was sent back by his neighbours as they could not imagine even in their dreams that there could be a money order for Mangu and they even did not know that his real name was Mangal Ram so they simply told the postman that no such creature existed there with the name written on the money order. Mangu, after completing his education decided to make use of his skill learnt at the school that was known by the name of leather work though it taught mainly to sew and repair shoes to earn his livelihood. So he opened a small shop for the repair of shoes with a brilliantly shining sign board Mangu’s Shoe Clinic.
As I was taking a stroll down the street I came across the sign board and decide to see it, so I decided to have a look into the shop. As I entered his shop there was a reception and behind the desk and table his multi-tasking assistant was sitting behind a glass topped table on a wooden chair. His name was Nandu who helped Mangu in all the capacities like peon, helper and even driver except collecting fees. Just behind Nandu’s desk there was a list of services provided by the clinic along with the cost of each service like Cloth dusting only, Bush service only, Brush and Polish, Brush and Cream and Brush, Cream and Polish. Surgical services were also provided but their cost depended on the extent of the damage to the shoe that was to be repaired. In one corner of the clinic there was a caption that read:
“Put new soul to your shoes by allowing us to put new sole to your shoes”
Another caption read “ Here we make nearly dead alive by making your shoes more comfortable and shining”. On entering the main room of the clinic I found Mangu sitting in white apron examining a shoe to estimate its cost of repair as per its damage. In a corner of the room there was a cabin marked Surgery Section where there was a table where Mangu worked on the shoes. On the wall behind the table there were a number of soles of different colours and diverse quality hanging in a line from which a customer can choose colour and quality of his choice. Similarly customer could also choose the tongue of the shoes of the quality and colour of his wish. On a shelf in a wall opposite the table were various tools concerned with leather work like anvil, cobbler’s round hammer, nails and stars of various sizes and shapes and of course different needles and diverse types of threads used in putting stitches to the shoes.
At the reception a customer used to be given another footwear and was asked to wait on a wooden bench opposite the table of Nandu till his shoes were repaired and the servicing to his shoes was completed. If customer was in hurry then he was given the time and estimate cost when he could come and collect his footwear and pay the cost accordingly. His assistant Nandu was a busy man who did everything in the clinic except collecting money from the people. Though Mangu was not earning much than a common roadside cobbler but I admired the way he was using his skill and knowledge learnt at the school to earn his livelihood in a dignified and organised manner.